Privacy Policy

Last updated: May 28, 2026

Magno Skin Care Clinic ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data when you visit magnoskincareclinic.com or contact us through our website or Facebook page.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email (if provided), and message type submitted through Facebook Messenger or our consultation form.
• Consultation information — photos or descriptions of skin concerns submitted for online consultation purposes via Messenger. These are used solely to provide medical advice and are not stored beyond the consultation.
• Website and form usage data — session-level metrics such as pages visited, page count, time on site, time to form submit, device/browser category, viewport size, referring URL, ad click IDs (when present), and general location signal (country).
• Cookies — small files stored on your device to remember preferences and measure site performance.

2. How We Use Your Information

• To respond to appointment inquiries and messages.
• To route messages correctly (for example, appointment booking vs. question follow-up).
• To improve our website and understand how visitors use it.
• To measure the performance of our advertising campaigns.
• To reduce spam or automated submissions and keep the contact channel reliable.
• To comply with legal obligations.

3. Analytics and Advertising Tools

We use the following third-party tools on this website:

• Google Analytics 4 (GA4) — tracks website traffic and user behavior. Data is processed by Google. See Google's Privacy Policy.
• Meta Pixel — measures the effectiveness of our Facebook and Instagram ads. Data is processed by Meta Platforms, Inc. See Meta's Privacy Policy.

These tools may collect your IP address and browsing behavior. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

4. Cookies

This website uses cookies for analytics and advertising measurement. By continuing to use this site, you consent to the use of cookies. You may disable cookies in your browser settings, though this may affect site functionality.

5. Data Sharing

We do not sell or rent your personal information. We may share data with:

• Service providers (Google, Meta) for analytics and advertising as described above.
• Legal authorities if required by law.

6. Data Retention

We retain contact information only as long as necessary to respond to your inquiry or as required by applicable law. Operational website/form telemetry is retained only for service quality, anti-spam, and campaign measurement needs. Analytics data is retained per Google's and Meta's default retention settings.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at the information below.

8. Children's Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.